RIGHT OF WITHDRAWAL
Consumer revocation instruction
(Consumer is any natural person who enters into a legal transaction for a purpose that can not be attributed to any commercial or self-employed activity.) There is no right of return for traders.)
You can cancel your contract within 14 days without giving reasons by web form / letter / fax / email or phone. The period begins upon receipt of this instruction.
To exercise your right of withdrawal, you must -
onanator UG (limited liability), Rudolf-Renner-Str. 29, D - 01159 Dresden
- by means of a clear statement (for example a letter sent by post, by fax to 015207861123 or by e-mail to firstname.lastname@example.org) about your decision to withdraw from this contract. You can also use the withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation:
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for you to check the nature, characteristics and functioning of the goods.
End of revocation
The right of withdrawal does not apply to the delivery of goods made to customer specifications (special requests, custom-made products) and unsealed products (such as lubricants).
Please avoid damage and contamination of the goods. If possible, please return the goods to us in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for sufficient protection against transport damage.